AOAAI

AOAAI CleanAOAAI Clean

技术支持Support

联系邮箱:[email protected]

发布地址:https://aoaai.com/aoaaiclean/support/

需要 macOS 14 或更高版本。清理只会把你确认过的项目移到废纸篓。来信时请附上 macOS 版本和应用版本(设置页底部)。

它能做什么

它不会做什么

打开完全磁盘访问权限

没有这项权限时,应用看不到「用户资料库」里的大部分缓存,扫描结果会偏少。系统不会弹出授权框,需要你自己打开开关。

  1. 打开「系统设置」,点左侧「隐私与安全性」。
  2. 在右侧列表向下滚动,点「完全磁盘访问权限」。不要停在「文件与文件夹」,那是另一项。
  3. 如果列表里没有「值班猫清理」或「AOAAI Clean」,点列表下方的「+」,选中本应用。也可以先在应用里点「在 Finder 中显示本应用」。
  4. 打开开关,回到值班猫清理。它会自己认出权限。

也可以在系统设置左上角搜索「完全磁盘访问」或 Full Disk Access。从 App Store 安装后,名称一般是「值班猫清理」。

常见问题

扫描几乎是空的

先完成上面的完全磁盘访问权限。还没有权限时,可以在设置里「选择用户文件夹」,授权你的个人目录。

清理之后文件还在

它们在废纸篓里。打开废纸篓可以还原。只有清空废纸篓才会从磁盘上消失。

有些文件没被勾上

这是故意的。下载的安装包、聊天记录、重复文件、相似照片和浏览数据默认不选,避免误清。

iCloud 里的文件没有出现

尚未下载到这台 Mac 的 iCloud 文件会被跳过,以免扫描时把它们全部拉下来。

菜单栏图标和剩余空间

可在设置里关闭「在菜单栏显示剩余空间」。数字是这台 Mac 的可用容量,不是某个文件夹的大小。

联系我们

发邮件到 [email protected]。请写上:macOS 版本、应用版本、你点了什么、期望发生什么、实际发生了什么。不要在邮件里附上钥匙串、邮件数据库或私人照片。

Email [email protected] with your macOS version and the app version from Settings.

URL: https://aoaai.com/aoaaiclean/support/

Requires macOS 14 or later. Cleaning moves only the items you confirm into the Trash.

What it does

What it does not do

Turn on Full Disk Access

Without this permission the app cannot see most caches in your user Library, so a scan looks smaller than it should. macOS does not show a permission prompt. You turn the switch on yourself.

  1. Open System Settings and choose Privacy & Security.
  2. Scroll the list and open Full Disk Access. Files and Folders is a different permission.
  3. If AOAAI Clean is missing, click + and choose the app. You can use “Show this app in Finder” inside AOAAI Clean first.
  4. Turn the switch on and return to the app. It notices the permission on its own.

You can also search for “Full Disk Access” in System Settings. After an App Store install, the name is AOAAI Clean or 值班猫清理.

Common questions

The scan is almost empty.

Grant Full Disk Access using the steps above. You can also choose your Home folder in Settings.

Cleaned files are still on the disk.

They are in the Trash. Open the Trash to restore them. They leave the disk only when you empty the Trash.

Some files were not selected.

That is intentional. Installers, chat files, duplicates, similar photos, and browsing data are off until you opt in.

iCloud files are missing.

Files that are not downloaded to this Mac are skipped, so a scan does not pull the whole library down.

Menu bar space.

Turn off “Show free space in the menu bar” in Settings. The number is free space on this Mac, not the size of one folder.

Contact

Email [email protected]. Include the macOS version, app version, what you tapped, what you expected, and what happened. Do not attach keychains, mail databases, or private photos.